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In order to further improve product
quality, raise the position of Lebang Electric in the national
and international market, and also to raise the credibility
of Lebang Electric so as to completely realize our tenet of
¡°Your satisfaction is our permanent pursue¡±, we now solemnly
declare the following to the public:
1. We will perfect our enterprise¡¯s quality assurance system,
strengthen our quality control to make sure that all our products
meet relative standards or technical terms stipulated in the
contract, and the qualified rate can reach 100%.
2. For equipment and products employed in the important projects,
we promise to deliver the equipment and products on time. Additionally,
we can send technicians to join your work of examining, installing
and adjusting the equipment if needed until the equipment can
be running smoothly without problems.
3. Our local distributing corporation or local agent of Lebang
Electric will reach the customers within 24 hours after receiving
a notice from customers about problems of the products; in Ningbo
city, our service staff will come to the customer within 10
hours after receiving the call from customers.
4. We guarantee we will perform our service regulations of ¡°three
guarantee¡±. If any of our products go wrong during the valid
period of ¡°three guarantee¡±, we will strictly conform to the
regulations stipulated in the contract. As to the problems happen
beyond the period of ¡°three guarantee¡±, we can provide maintenance
service for customers if they need.
5. If certain customers require technical training, we will
help them to train operating, repairing and maintaining workers.
As to the regular customers, we will also pay visits to them
for tracing the product quality.
6. We will hold regular colloquia, and timely register, analyze,
handle and feedback information from customers¡¯ e-mail, call
or visit. We can improve the performance of our products according
to customer¡¯s special requirements.
7. We will provide accessories and easy-broken parts for our
customers at preferential prices. |
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